Shipping regions
We currently ship only to the United States (including certain U.S. outlying areas as described below), Canada, the United Kingdom, and the European countries listed in this policy.
We do not ship internationally to countries or regions outside those listed here. Any “international” or “worldwide” options that may appear in checkout settings are placeholders and are not available; we cannot fulfill orders outside the regions below (including Australia and other destinations not named).
Fulfillment
Orders may be fulfilled using inventory stored at and shipped from Amazon fulfillment centers. We also sell on Amazon marketplaces; orders placed on this store may be processed through the same logistics network. Carrier, tracking, and delivery experience may vary by destination and the shipping method you select at checkout.
Processing & delivery estimates
Orders are processed on business days. Delivery times are estimates only and are not guaranteed. Delays may occur due to carriers, weather, customs, high demand, or events outside our control.
United States (domestic)
Method: Express · Estimated delivery: 3–5 business days · Cost: Free
Canada
Method: Express · Estimated delivery: 3–5 business days · Cost: Free
United Kingdom
Method: Express · Estimated delivery: 3–5 business days · Cost: Free
Europe
We ship to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Method: Express · Estimated delivery: 3–5 business days · Cost: Free
Shipments to the United Kingdom or European countries may be subject to import duties, taxes, or customs fees charged by local authorities; those are the recipient’s responsibility unless the law requires otherwise.
U.S. outlying islands and territories
For eligible U.S. outlying islands (as shown at checkout), we offer Standard shipping. Estimated delivery: 6–12 business days. Shipping cost depends on order value and is shown at checkout (rates may range from about $19.95 to $399.95 across tiers).
Order issues
For lost or damaged shipments, or wrong items, email info@helioclipse.com with your order number.